Resolved on February 23, 2023.
We are aware of an issue that affected some clients using the eSchoolData Student Information System that resulted in a brief outage this morning. We have investigated and believe that we have identified the source of the issue and have implemented a resolution. We consulted with the hardware vendor and rolled back an upgrade that was applied yesterday evening. We are working with the vendor to identify the cause of the issue, as it should not have resulted in any disruption. We apologize for the inconvenience.
Update timeline
- resolved Feb 23, 2023, 03:49 PM UTC
We are aware of an issue that affected some clients using the eSchoolData Student Information System that resulted in a brief outage this morning. We have investigated and believe that we have identified the source of the issue and have implemented a resolution. We consulted with the hardware vendor and rolled back an upgrade that was applied yesterday evening. We are working with the vendor to identify the cause of the issue, as it should not have resulted in any disruption. We apologize for the inconvenience.
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