Crusoe incident

VMs in us-southcentral1-a region failing to start with Internal Server Error

Major Resolved View vendor source →

Crusoe experienced a major incident on September 19, 2025 affecting us-southcentral1, lasting 5h 46m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2025, 07:33 AM UTC
Resolved
Sep 19, 2025, 01:20 PM UTC
Duration
5h 46m
Detected by Pingoru
Sep 19, 2025, 07:33 AM UTC

Affected components

us-southcentral1

Update timeline

  1. investigating Sep 19, 2025, 07:33 AM UTC

    We are currently investigating an issue impacting the ability to start Virtual Machines (VMs) in our us-southcentral1-a region. Our engineering team has identified a potential issue and is actively working on a resolution. Thank you for your patience as we work to restore full functionality.

  2. resolved Sep 19, 2025, 01:20 PM UTC

    A fix has been implemented. This incident is now resolved