Increased buffering issue

Update timeline

1. investigating Apr 29, 2026, 04:17 PM UTC

   Status: Investigating The team is actively investigating an issue affecting our service that is causing increased buffering in live streams. This does not affect recordings, and we’ll provide an update as soon as possible. Affected components Streaming Servers (Degraded performance)

2. identified Apr 29, 2026, 05:14 PM UTC

   Status: Identified We’ve deployed an update that mitigates the issue and are continuing to work on resolving the underlying cause of increased buffering in some sessions. Affected components Streaming Servers (Degraded performance)

3. monitoring Apr 29, 2026, 09:11 PM UTC

   Status: Monitoring We’ve confirmed the issue as originating with our CDN provider, Cloudflare, and have implemented a temporary mitigation. We’re actively working with the provider to resolve the underlying cause and will share another update as soon as more information is available. Affected components Streaming Servers (Operational)

4. resolved Apr 30, 2026, 04:27 PM UTC

   Status: Resolved Our updates remain stable, and we are continuing to implement additional improvements to help ensure that issues at Cloudflare have a reduced impact on our services. Affected components Streaming Servers (Operational)