Crossref incident

Cursor requests not returning all results in the REST API

Minor Ongoing View vendor source →

Crossref is currently experiencing a minor incident affecting Public REST API and Plus REST API and 1 more component, which began 5h ago. The vendor's full update timeline is below.

Started
Jul 02, 2026, 01:00 PM UTC
Resolved
Ongoing
Duration
● 5h 11m
Detected by Pingoru
Jul 02, 2026, 01:00 PM UTC

Affected components

Public REST APIPlus REST APIPolite REST API

Update timeline

  1. investigating Jul 02, 2026, 01:00 PM UTC

    We have received multiple reports that requests in the REST API that use cursors to paginate through multiple pages of results are finishing early and not returning all of the requested records. We are investigating the cause. -IF

  2. investigating Jul 02, 2026, 03:57 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 02, 2026, 05:54 PM UTC

    A fix has been implemented and we are monitoring the results.