Crossref incident

Investigating an outage

Major Resolved View vendor source →

Crossref experienced a major incident on June 16, 2026 affecting Participation reports and Web deposit form, lasting 3h 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 08:15 AM UTC
Resolved
Jun 16, 2026, 11:59 AM UTC
Duration
3h 44m
Detected by Pingoru
Jun 16, 2026, 08:15 AM UTC

Affected components

Participation reportsWeb deposit form

Update timeline

  1. investigating Jun 16, 2026, 08:15 AM UTC

    We are investigating an incident with multiple tools and services including: - Web deposit form (https://apps.crossref.org/webDeposit) - Participation Reports (https://crossref.org/members/prep/) - Browsable title list (https://www.crossref.org/titleList/) - Other reports and forms under crossref.org Starting from around 04.16am UTC on 16 June, users attempting to access these tools have been receiving 503 errors. Our technical team are investigating. We'll provide updates as soon as we know more.

  2. monitoring Jun 16, 2026, 08:41 AM UTC

    A fix has been implemented. The services are available again and working as expected. We are now monitoring their performance and continuing to investigate the cause of the incident.

  3. resolved Jun 16, 2026, 11:59 AM UTC

    Participation Reports, the web deposit form, and other small apps and reports have been fully operational again since about 08.30am UTC.