Crossref incident

Degraded performance: Metadata Plus

Minor Resolved View vendor source →

Crossref experienced a minor incident on August 22, 2025 affecting Plus REST API, lasting 2d 22h. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2025, 02:47 PM UTC
Resolved
Aug 25, 2025, 01:24 PM UTC
Duration
2d 22h
Detected by Pingoru
Aug 22, 2025, 02:47 PM UTC

Affected components

Plus REST API

Update timeline

  1. investigating Aug 22, 2025, 02:47 PM UTC

    We've had a Metadata Plus user sending bursts of very large numbers of queries which is knocking out the REST API Plus pool for a number of minutes at a time throughout the day today. We are working to get in contact with the Plus user in question to correct the behavior, but those large bursts of queries are causing some intermittent instability to the Plus pool. -IF

  2. resolved Aug 25, 2025, 01:24 PM UTC

    This incident has been resolved.