Crossref incident

Login issues affecting Crossref services

Major Resolved View vendor source →

Crossref experienced a major incident on July 14, 2026 affecting Admin tool and Web deposit form and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2026, 08:36 AM UTC
Resolved
Jul 14, 2026, 09:16 AM UTC
Duration
39m
Detected by Pingoru
Jul 14, 2026, 08:36 AM UTC

Affected components

Admin toolWeb deposit formNew Metadata Manager

Update timeline

  1. investigating Jul 14, 2026, 08:36 AM UTC

    Some users are currently experiencing login issues with the Admin Tool, New Metadata Manager, and Web Deposit Form. We are currently investigating the issue.

  2. resolved Jul 14, 2026, 09:16 AM UTC

    We have identified and fixed the issue affecting user logins. This incident is now resolved.