Crossref incident

Degraded performance in the REST API public and polite pools

Minor Resolved View vendor source →

Crossref experienced a minor incident on July 7, 2026 affecting Public REST API and Plus REST API and 1 more component, lasting 23h 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2026, 01:18 PM UTC
Resolved
Jul 08, 2026, 12:26 PM UTC
Duration
23h 8m
Detected by Pingoru
Jul 07, 2026, 01:18 PM UTC

Affected components

Public REST APIPlus REST APIPolite REST APIMetadata search

Update timeline

  1. investigating Jul 07, 2026, 01:18 PM UTC

    The REST API public and polite pools are experiencing issues with requests that return lists of results, including filters and queries. Requests are intermittently not returning all matching metadata records. We are investigating the cause.

  2. investigating Jul 07, 2026, 03:11 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 07, 2026, 08:01 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jul 08, 2026, 08:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 08, 2026, 12:26 PM UTC

    This incident has been resolved.