Crossref incident

Performance issues with Participation Reports

Minor Resolved View vendor source →

Crossref experienced a minor incident on August 19, 2025 affecting Participation reports, lasting 8d 3h. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2025, 09:39 AM UTC
Resolved
Aug 27, 2025, 01:16 PM UTC
Duration
8d 3h
Detected by Pingoru
Aug 19, 2025, 09:39 AM UTC

Affected components

Participation reports

Update timeline

  1. investigating Aug 19, 2025, 09:39 AM UTC

    We have noted performance-related issues with Participation Reports. We are investigating the underlying cause. >EA

  2. identified Aug 19, 2025, 01:56 PM UTC

    The issue has been identified and a fix is being implemented. >EA

  3. monitoring Aug 19, 2025, 07:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 20, 2025, 12:55 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Aug 25, 2025, 01:24 PM UTC

    A fix has been implemented. We will be monitoring the results for a few days before we resolve this incident. -IF

  6. resolved Aug 27, 2025, 01:16 PM UTC

    This incident has been resolved. -IF