Crossref incident

Partial Metadata Indexing Failure at the REST API (Starting 3rd September and continuing)

Minor Resolved View vendor source →

Crossref experienced a minor incident on September 11, 2025 affecting Public REST API and Polite REST API, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2025, 11:56 AM UTC
Resolved
Sep 12, 2025, 01:14 PM UTC
Duration
1d 1h
Detected by Pingoru
Sep 11, 2025, 11:56 AM UTC

Affected components

Public REST APIPolite REST API

Update timeline

  1. investigating Sep 11, 2025, 11:56 AM UTC

    We have found that some records failed to be indexed by the REST API on 3rd September, and continuing. Our technical team is investigating. -EA

  2. identified Sep 11, 2025, 09:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 12, 2025, 01:14 PM UTC

    This incident has been resolved. -IF