Crossref incident

Admin tool - doi.crossref.org - returning 503 status code error - service unavailable

Critical Resolved View vendor source →

Crossref experienced a critical incident on September 20, 2025 affecting Admin tool, lasting 5h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2025, 08:08 PM UTC
Resolved
Sep 21, 2025, 02:07 AM UTC
Duration
5h 59m
Detected by Pingoru
Sep 20, 2025, 08:08 PM UTC

Affected components

Admin tool

Update timeline

  1. investigating Sep 20, 2025, 08:08 PM UTC

    We are currently investigating this issue. -IF

  2. identified Sep 20, 2025, 08:39 PM UTC

    The issue has been identified and a fix is being implemented. -IF

  3. monitoring Sep 20, 2025, 08:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 21, 2025, 02:07 AM UTC

    This incident has been resolved.