Resolved after 4 hours 12 minutes, affecting Admin tool and Web deposit form, on September 9, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Sep 09, 2026, 04:25 PM UTC
We had an issue with submission notifications going down around 0:00 UTC today. We re-enabled those submission notifications around 1000 UTC, but that has caused a delay in submission processing and notification delivery. As a result, processing of direct XML submissions either manually uploaded or posted to doi.crossref.org and submissions via our web deposit form - https://apps.crossref.org/webDeposit/ - are delayed. Our system is working through the backlog at the moment. -IF
- monitoring Sep 09, 2026, 06:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 09, 2026, 08:38 PM UTC
This incident has been resolved.
Your product runs on more than Crossref
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services