Crossref incident
Several members reporting errors when attempting to log in to register records (Admin tool, Metadata Manager, web deposit form, OJS)
Resolved on September 7, 2026.
Several members reported errors authenticating and logging in to doi.crossref.org, Metadata Manager, web deposit form, OJS, and third-party tools due to an error in our system. That error began around 2000 UTC today. Jon on our technical team has fixed the issue. Members should now be able to log in to all Crossref services. -IF
Update timeline
- resolved Sep 07, 2026, 08:00 PM UTC
Several members reported errors authenticating and logging in to doi.crossref.org, Metadata Manager, web deposit form, OJS, and third-party tools due to an error in our system. That error began around 2000 UTC today. Jon on our technical team has fixed the issue. Members should now be able to log in to all Crossref services. -IF
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