Crossref incident

Several members reporting errors when attempting to log in to register records (Admin tool, Metadata Manager, web deposit form, OJS)

Notice Resolved View vendor source →

Crossref experienced a notice incident on September 7, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2026, 08:00 PM UTC
Resolved
Sep 07, 2026, 08:00 PM UTC
Duration
—
Detected by Pingoru
Sep 07, 2026, 08:00 PM UTC

Update timeline

  1. resolved Sep 07, 2026, 10:20 PM UTC

    Several members reported errors authenticating and logging in to doi.crossref.org, Metadata Manager, web deposit form, OJS, and third-party tools due to an error in our system. That error began around 2000 UTC today. Jon on our technical team has fixed the issue. Members should now be able to log in to all Crossref services. -IF