Crossref incident

REST API Indexing Stalled since April 29th. Impacts on downstream services.

Minor Ongoing View vendor source →
Started
May 02, 2026, 04:37 PM UTC
Resolved
Ongoing
Duration
● 1d 7h
Detected by Pingoru
May 02, 2026, 04:37 PM UTC

Affected components

Public REST APIPlus REST APIPolite REST APICrossmark dialog serverPublic content negotiationPolite content negotiation

Update timeline

  1. investigating May 02, 2026, 04:37 PM UTC

    No newly created records have been index in REST API since 4/29. Our technical team is investigating. Impacts on downstream services such as Crossmark, Participation Reports, Metadata Search, and Co-Access/Multiple Resolution interim pages.

  2. investigating May 03, 2026, 11:24 PM UTC

    We are continuing to investigate this issue.

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