CrossEngage Outage History

Our data center is again available and we are monitoring the situation.

Mar 5, 08:51 CET Resolved - This incident has been resolved. Mar 4, 17:07 CET Monitoring - A fix has been implemented and we are monitoring the results. Mar 4, 14:57 CET Identified - Dear customers, Some users are currently unable to log in to both the CDP and the prediction platform. APIs may be affected as well. Our engineers are investigating the cause. We will update as soon as we have more information. We sincerely apologize for any inconvenience. Your ActivatePro team

Jan 8, 14:05 CET Resolved - This incident has been resolved. Jan 8, 09:57 CET Monitoring - A fix was implemented yesterday and all systems should be back to normal. We will keep actively monitoring the system over the upcoming hours. Your ActivatePro Team. Jan 7, 12:55 CET Identified - Dear customers, we have detected dispatching issues in Stories connected to Webhooks - the dispatch of Webhooks via Stories is currently unreliable. This results in some cases in delayed or possible missed dispatches. Our developers are already working on a fix and we will update you as soon a fix is implemented. We apologize for the inconvenience. Your ActivatePro Team

Nov 18, 19:56 CET Resolved - This incident has been resolved. Nov 18, 15:48 CET Monitoring - Cloudflare implemented a fix and believes the incident to be resolved. All services are available again, but we will keep monitoring for the next few hours. Your ActivatePro Team Nov 18, 14:21 CET Identified - Dear Customers, we are currently experiencing network issues connected to the active global Cloudflare outage. This causes instable availability of our services and possible delayed processing of data. Most affected are the UI and the Tracking API, but other components could be affected as well. We are sorry for the inconvenience. Your ActivatePro Team

Aug 20, 07:13 CEST Completed - The scheduled maintenance has been completed. All services are resumed and operational. Warm regards, Your ActivatePro Team Aug 20, 06:23 CEST Update - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 20, 06:22 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 20, 06:21 CEST Scheduled - We just got informed that the previous just completed scheduled maintenace (August 20th, between 12AM (midnight) and 6AM CEST) in our data center had to get extended as they are still working on the essential maintenance. We understand that any downtime can be inconvenient, and we sincerely appreciate your patience and understanding as we work to enhance your experience with our platform. Thank you for your continued support. Warm regards, Your ActivatePro Team