CrossEngage incident

Degraded performance of Webhooks via Stories

Minor Resolved View vendor source →

CrossEngage experienced a minor incident on January 8, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2026, 01:05 PM UTC
Resolved
Jan 08, 2026, 01:05 PM UTC
Duration
—
Detected by Pingoru
Jan 08, 2026, 01:05 PM UTC

Update timeline

  1. monitoring Jan 08, 2026, 01:05 PM UTC

    Jan 8, 14:05 CET Resolved - This incident has been resolved. Jan 8, 09:57 CET Monitoring - A fix was implemented yesterday and all systems should be back to normal. We will keep actively monitoring the system over the upcoming hours. Your ActivatePro Team. Jan 7, 12:55 CET Identified - Dear customers, we have detected dispatching issues in Stories connected to Webhooks - the dispatch of Webhooks via Stories is currently unreliable. This results in some cases in delayed or possible missed dispatches. Our developers are already working on a fix and we will update you as soon a fix is implemented. We apologize for the inconvenience. Your ActivatePro Team