Criteo incident

Users may have trouble accessing the Creative library

Major Resolved View vendor source →

Criteo experienced a major incident on August 15, 2025 affecting Campaigns, lasting 10h 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2025, 11:36 AM UTC
Resolved
Aug 15, 2025, 09:41 PM UTC
Duration
10h 5m
Detected by Pingoru
Aug 15, 2025, 11:36 AM UTC

Affected components

Campaigns

Update timeline

  1. investigating Aug 15, 2025, 11:36 AM UTC

    Users may have trouble accessing the Creative library Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.

  2. resolved Aug 15, 2025, 09:41 PM UTC

    Users can access the Creative Library again