Crisis Text Line incident

Facebook delivery errors

Resolved after 16 hours 25 minutes, affecting United States, on February 23, 2022.

identified Feb 24, 2022, 03:34 AM UTC

Facebook engineering teams are continuing to work on a fix for this issue.

Started
Feb 23, 2022, 12:05 PM UTC
Resolved
Feb 24, 2022, 04:30 AM UTC
Duration
16h 25m
Detected by Pingoru
Feb 23, 2022, 12:05 PM UTC

Affected components

United States

Update timeline

  1. identified Feb 23, 2022, 03:31 PM UTC

    We’re aware of an issue in Facebook Messenger API that may be impacting our service causing messages to and from Facebook to experience delivery errors. Facebook’s engineering teams are actively working to resolve the issue as quickly as possible.

  2. identified Feb 23, 2022, 04:20 PM UTC

    Facebook engineering teams are continuing to work on a fix for this issue

  3. identified Feb 23, 2022, 06:15 PM UTC

    Facebook engineering teams are continuing to work on a fix for this issue.

  4. identified Feb 23, 2022, 10:22 PM UTC

    Facebook engineering teams are continuing to work on a fix for this issue.

  5. identified Feb 24, 2022, 01:05 AM UTC

    Facebook engineering teams are continuing to work on a fix for this issue.

  6. identified Feb 24, 2022, 03:34 AM UTC

    Facebook engineering teams are continuing to work on a fix for this issue.

  7. resolved Feb 24, 2022, 10:13 AM UTC

    This issue should now be resolved. Thank you for your patience.

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