Crisis Text Line incident

Significant lag on platform

Resolved after 37 minutes, affecting United States, on June 16, 2022.

resolved Jun 16, 2022, 07:53 AM UTC

The immediate issue has been resolved. Work continues on addressing the original cause.

Started
Jun 16, 2022, 07:16 AM UTC
Resolved
Jun 16, 2022, 07:53 AM UTC
Duration
37m
Detected by Pingoru
Jun 16, 2022, 07:16 AM UTC

Affected components

United States

Update timeline

  1. identified Jun 16, 2022, 07:16 AM UTC

    We have observed an issue that may be causing significant performance issues on the platform and are rolling out a change to address the problem.

  2. resolved Jun 16, 2022, 07:53 AM UTC

    The immediate issue has been resolved. Work continues on addressing the original cause.

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