Criipto incident

Finnish Trust Network down

Critical Resolved View vendor source →

Criipto experienced a critical incident on April 19, 2023 affecting FTN (Finland), lasting 5h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2023, 06:49 AM UTC
Resolved
Apr 19, 2023, 12:40 PM UTC
Duration
5h 50m
Detected by Pingoru
Apr 19, 2023, 06:49 AM UTC

Affected components

FTN (Finland)

Update timeline

  1. investigating Apr 19, 2023, 06:49 AM UTC

    Users report being unable to authenticate with FTN. We are investigating.

  2. monitoring Apr 19, 2023, 09:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 19, 2023, 12:40 PM UTC

    The problem was caused by a configuration error our native FTN providers configuration system, which they have fixed.