Criipto experienced a major incident on March 31, 2026 affecting Idura Verify Authentication Core, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Idura Verify Authentication Core
Update timeline
- investigating Mar 31, 2026, 09:34 AM UTC
The Verify service powering authentications is currently experiencing issues with an underlying infrastructure components. Service is degraded.
- monitoring Mar 31, 2026, 09:58 AM UTC
Between 11:30 and 11:39 (Copenhagen time), a system component exhibited intermittent erroneous behavior. 25 logins failed to complete succesfully during the time window. We continue to monitor the behavior closely.
- resolved Mar 31, 2026, 12:46 PM UTC
This incident has been resolved.