Criipto experienced a critical incident on April 24, 2026 affecting Idura Signatures and BankID Signing (Norway), lasting 12h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 24, 2026, 06:09 PM UTC
We are seeing a high error rate for our Signatures product, related to our TSA and QES provider Stø/BankID.
- investigating Apr 24, 2026, 06:50 PM UTC
Our underlying TSA provider (Stø/BankID) is still down, which is affecting all signing operations. BankID QES/CSC is still down, which is affecting Norwegian BankID signing operations.
- investigating Apr 24, 2026, 08:09 PM UTC
TSA services have been restored - Signing with most eIDs is now working again. Signing with BankID is still down.
- investigating Apr 24, 2026, 08:15 PM UTC
Signing with BankID is still down. BankID is investigating the issue.
- resolved Apr 25, 2026, 06:34 AM UTC
Issues with the TSA provided by BankID was resolved around 22:15 CEST Issues with Signing provided by BankID was resolved around 05:27 CEST BankID reports that the "The outage in BankID Signing was experienced due to a maintenance."