Criipto experienced a critical incident on November 9, 2023 affecting MitID (Denmark), lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 09, 2023, 10:08 PM UTC
We are currently investigating this issue.
- investigating Nov 09, 2023, 10:19 PM UTC
According to the provider, Nets, the issue started at 22:35 CET. No other information has been provided.
- monitoring Nov 09, 2023, 10:51 PM UTC
The situation has improved, and most requests seem to be succeeding. No news yet from the provider of MitID.
- resolved Nov 09, 2023, 11:18 PM UTC
We still haven't heard more from Nets, the provider of MitID, but we will go out on a limb and say MitID is working as usual again. Most likely, we will not get a post-mortem from Nets, but what we could observe was that the MitID javascript client would not load and simply timed out. If MitID does not go down again this is the last you will hear about this outage.