Creditsafe experienced a minor incident on June 22, 2026 affecting ftp.graydon-global.com, lasting 6d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 22, 2026, 03:08 PM UTC
We are sorry to inform you that our Graydon Creditsafe bankruptcy reports are experiencing some technical difficulty. Our IT team are already working to resolve the issue as soon as possible. We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there is no need to contact us via telephone or email unless your case is urgent. We apologise for any inconvenience this has caused.
- investigating Jun 23, 2026, 02:18 PM UTC
Dear Customer, We want to apologise for the technical difficulties you may be experiencing Since Friday when using our Creditsafe Graydon Bankruptcy Reports. Our IT team has identified and resolved the issue, and reports are now being delivered as normal. We are continuing to recover or recreate any reports that were not generated during the incident. Thank you for your patience. Kind Regards The Creditsafe Team
- resolved Jun 29, 2026, 09:38 AM UTC
Dear Customer, We want to apologise for the technical difficulties that prevented the delivery of Graydon Creditsafe bankruptcy reports. We’re pleased to confirm that these issues have now been resolved. We know that our customers work under tight deadlines and interruptions like this can be disruptive. At Creditsafe we take great pride in our system availability and, while the cause of this outage was unanticipated, we will be reviewing our procedures and system architecture and will implement changes to minimise future disruption. On behalf of the Creditsafe team, we would like to apologise for any inconvenience this has caused. We value and appreciate your business and will continue to work to support your business with high quality products and services and equally high availability. Kind Regards The Creditsafe Team