Crazy Ant Labs incident

Cron To Go - increased error rate

Resolved after 27 minutes, affecting Web Interface and API Requests, on October 25, 2020.

monitoring Oct 25, 2020, 04:33 PM UTC

Our engineers have identified a deployment that was causing increased error rates in all API operations. A fix has been deployed. This caused job executions delays and backlog is now being processed. We will keep monitoring for any further issue.

Started
Oct 25, 2020, 04:15 PM UTC
Resolved
Oct 25, 2020, 04:42 PM UTC
Duration
27m
Detected by Pingoru
Oct 25, 2020, 04:15 PM UTC

Affected components

Web InterfaceAPI Requests

Update timeline

  1. investigating Oct 25, 2020, 04:15 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 25, 2020, 04:33 PM UTC

    Our engineers have identified a deployment that was causing increased error rates in all API operations. A fix has been deployed. This caused job executions delays and backlog is now being processed. We will keep monitoring for any further issue.

  3. resolved Oct 25, 2020, 04:42 PM UTC

    Dashboard is now accessible and all job processing backlog is now clear.

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