Crazy Ant Labs incident

Mailer To Go email sending paused for US East region

Resolved after 3 days 3 hours, affecting SMTP, on September 9, 2021.

identified Sep 09, 2021, 12:17 PM UTC

Our service provider has just paused our ability to send emails as a security measurement for high complaint rate in the US East region. We are working closely with them to restore the service ASAP.

Started
Sep 09, 2021, 12:17 PM UTC
Resolved
Sep 12, 2021, 03:45 PM UTC
Duration
3d 3h
Detected by Pingoru
Sep 09, 2021, 12:17 PM UTC

Affected components

SMTP

Update timeline

  1. identified Sep 09, 2021, 12:17 PM UTC

    Our service provider has just paused our ability to send emails as a security measurement for high complaint rate in the US East region. We are working closely with them to restore the service ASAP.

  2. resolved Sep 12, 2021, 03:45 PM UTC

    This incident has been resolved.

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