Crazy Ant Labs incident

Mailer To Go issues sending email

Critical Vendor's status page →

Resolved after 11 days 8 hours, affecting SMTP, on October 20, 2021.

identified Oct 27, 2021, 12:27 PM UTC

We are continuously working to solve the issues with our service provider.

Started
Oct 20, 2021, 05:40 AM UTC
Resolved
Oct 31, 2021, 02:29 PM UTC
Duration
11d 8h
Detected by Pingoru
Oct 20, 2021, 05:40 AM UTC

Affected components

SMTP

Update timeline

  1. identified Oct 22, 2021, 05:40 AM UTC

    We are experiencing issues sending email messages from domains added in us-east-1 due to abuse by spammers.

  2. identified Oct 22, 2021, 05:40 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 27, 2021, 12:27 PM UTC

    We are continuously working to solve the issues with our service provider.

  4. resolved Oct 31, 2021, 02:29 PM UTC

    This incident has been resolved.

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