Crazy Ant Labs incident
Increased number of authentication errors with our US host
Resolved after 20 minutes, affecting SFTP / FTPS, on November 8, 2022.
We've routed traffic to sparkling-sea-10352.sftptogo.com to different hosts so that connectivity would not be affected by the issue with our infrastructure provider.
Affected components
Update timeline
- investigating Nov 08, 2022, 08:10 PM UTC
Due to issues with our infrastructure provider, there is an increased number of authentication errors with the host sparkling-sea-10352.sftptogo.com. You can still open SFTP or FTPS connections using the host sparkling-sea-25985.sftptogo.com or use S3 APIs to manage your files.
- resolved Nov 08, 2022, 08:31 PM UTC
We've routed traffic to sparkling-sea-10352.sftptogo.com to different hosts so that connectivity would not be affected by the issue with our infrastructure provider.
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