Resolved after 3 hours 46 minutes, affecting Web Interface and Heroku and 1 more, on March 16, 2023.
Heroku engineers implemented the fix and the issue is now resolved. Impact start and end times are 16/03/2023 21:17 UTC and 17/03/2023 02:30 UTC.
Affected components
Update timeline
- identified Mar 16, 2023, 11:09 PM UTC
The Heroku Platform API is offline which causes all of our Heroku based services to have major outage. 1. Cron To Go jobs will fail to start. 2. Logging in using Heroku SSO fails. You can follow Heroku's status on this incident, here: https://status.heroku.com/incidents/2524 We'll post more updates as necessary or when the Heroku incident is resolved.
- identified Mar 16, 2023, 11:27 PM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 17, 2023, 04:42 AM UTC
Heroku engineers implemented the fix and the issue is now resolved. Impact start and end times are 16/03/2023 21:17 UTC and 17/03/2023 02:30 UTC.
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