Crazy Ant Labs incident

Elevated API Errors

Resolved after 9 hours 24 minutes, affecting Web Interface and Web Interface and 1 more, on June 13, 2023.

monitoring Jun 14, 2023, 06:39 AM UTC

We are continuing to monitor for any further issues.

Started
Jun 13, 2023, 08:05 PM UTC
Resolved
Jun 14, 2023, 05:30 AM UTC
Duration
9h 24m
Detected by Pingoru
Jun 13, 2023, 08:05 PM UTC

Affected components

Web InterfaceWeb InterfaceWeb InterfaceAPI RequestsAPI RequestsAPI RequestsWebhooksEmail NotificationsSFTP / FTPSWebhooks

Update timeline

  1. investigating Jun 13, 2023, 08:05 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. identified Jun 13, 2023, 08:14 PM UTC

    We have identified an issue with Amazon Web Services degraded performance in Lambda and other services that impact our services directly. We will update soon on any progress.

  3. monitoring Jun 13, 2023, 10:00 PM UTC

    Many AWS services are now fully recovered and marked Resolved on their event. We are continuing to monitor the full recovery of all services.

  4. monitoring Jun 14, 2023, 06:39 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 14, 2023, 09:19 AM UTC

    This incident has been resolved.

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