Cradlepoint experienced a notice incident on June 1, 2021, lasting 2h 30m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jun 01, 2021, 04:49 PM UTC
We are having an issue with our NetCloud Perimeter configuration updates. We are aware of this issue and working to resolve it as quickly as possible. This issue could impact customers trying to connect new devices to a network or publishing updated configurations to the network. We apologize for any inconvenience.
- identified Jun 01, 2021, 06:21 PM UTC
We are continuing to work on resolving this issue fully. NetCloud Perimeter networks may see some intermittent issues with publishing network configuration updates until we have fully recovered. We appreciate your patience and apologize for any inconvenience.
- monitoring Jun 01, 2021, 06:50 PM UTC
We are currently monitoring the service.
- resolved Jun 01, 2021, 07:20 PM UTC
This incident has been resolved.