Cradlepoint incident

NetCloud Manager Degradation

Notice Resolved View vendor source →

Cradlepoint experienced a notice incident on November 28, 2022 affecting Account Login / User Interface / API, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2022, 03:40 PM UTC
Resolved
Nov 28, 2022, 05:42 PM UTC
Duration
2h 2m
Detected by Pingoru
Nov 28, 2022, 03:40 PM UTC

Affected components

Account Login / User Interface / API

Update timeline

  1. identified Nov 28, 2022, 03:40 PM UTC

    NetCloud Manager is currently experiencing a performance degradation on initial load of pages for the web application. Pages will eventually load but are taking longer than expected. This does not impact the API. We sincerely apologize for this inconvenience. Our engineering team has identified a fix for this issue and we expect it to be resolved very quickly.

  2. resolved Nov 28, 2022, 05:42 PM UTC

    This incident has been resolved.