Cradlepoint experienced a major incident on March 13, 2023 affecting Account Login / User Interface / API, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Account Login / User Interface / API
Update timeline
- investigating Mar 13, 2023, 03:53 PM UTC
NetCloud Manager is currently experiencing intermittent issues with device connectivity and account authentication; including Collaborator functionality. Engineering teams are actively investigating these issues. We apologize for any inconvenience.
- monitoring Mar 13, 2023, 04:19 PM UTC
The system is recovering, and we are continuing to monitor.
- resolved Mar 13, 2023, 04:32 PM UTC
This incident has been resolved.