Cradlepoint experienced a notice incident on March 18, 2024 affecting Account Login / User Interface / API, lasting 1h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Account Login / User Interface / API
Update timeline
- investigating Mar 18, 2024, 03:25 PM UTC
NetCloud Manager is currently experiencing performance degradation with NCOS firmware upgrades. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.
- monitoring Mar 18, 2024, 03:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 18, 2024, 04:53 PM UTC
This incident has been resolved.