Cradlepoint incident

NetCloud Perimeter Service Degradation

Minor Resolved View vendor source →

Cradlepoint experienced a minor incident on October 5, 2021, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2021, 08:42 PM UTC
Resolved
Oct 05, 2021, 09:47 PM UTC
Duration
1h 5m
Detected by Pingoru
Oct 05, 2021, 08:42 PM UTC

Update timeline

  1. investigating Oct 05, 2021, 08:42 PM UTC

    We are currently investigating an issue with NetCloud Perimeter causing some users issues accessing NCP through NetCloud Manager and some clients dropping off the network.

  2. monitoring Oct 05, 2021, 09:32 PM UTC

    We identified the issue and are monitoring the service. We apologize for any inconvenience.

  3. resolved Oct 05, 2021, 09:47 PM UTC

    This incident has been resolved.