Cradlepoint experienced a minor incident on June 7, 2022, lasting 9h 23m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 07, 2022, 08:03 PM UTC
We are currently investigating load issues with the NetCloud Perimeter service. Some NetCloud Perimeter clients are experiencing issues connecting back to the service. Our engineering team is working to resolve this issue and we apologize for any inconvenience.
- identified Jun 07, 2022, 10:21 PM UTC
We have identified the issue and are working on a fix and will update as soon as possible
- monitoring Jun 07, 2022, 11:28 PM UTC
The NetCloud Perimeter service has recovered as a fix has been implemented and we continue to monitor to ensure service stability.
- resolved Jun 08, 2022, 05:26 AM UTC
The incident has been resolved