Cradlepoint incident

NetCloud Manager Performance Degradation

Minor Resolved View vendor source →

Cradlepoint experienced a minor incident on March 16, 2023 affecting Account Login / User Interface / API, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2023, 08:54 PM UTC
Resolved
Mar 16, 2023, 09:17 PM UTC
Duration
23m
Detected by Pingoru
Mar 16, 2023, 08:54 PM UTC

Affected components

Account Login / User Interface / API

Update timeline

  1. investigating Mar 16, 2023, 08:54 PM UTC

    NetCloud Manager is currently experiencing a degradation that is impacting device registration into the NetCloud Manager service. Engineering teams are currently triaging this issue. We apologize for any inconvenience.

  2. monitoring Mar 16, 2023, 09:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 16, 2023, 09:17 PM UTC

    This incident has been resolved.