Cradlepoint experienced a minor incident on March 22, 2025 affecting Subscription Management, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Subscription Management
Update timeline
- identified Mar 22, 2025, 01:07 AM UTC
NetCloud Manager is currently experiencing performance degradation with Subscription Management and Device registration. Our engineering team is looking into the issue and we expect it to be resolved quickly.
- monitoring Mar 22, 2025, 01:51 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 22, 2025, 01:58 AM UTC
This incident has been resolved.