CoverageBook incident

Issues with screenshots

Minor Resolved View vendor source →

CoverageBook experienced a minor incident on June 1, 2026 affecting Current status by service (Data Collection), lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 01:21 PM UTC
Resolved
Jun 01, 2026, 02:56 PM UTC
Duration
1h 35m
Detected by Pingoru
Jun 01, 2026, 01:21 PM UTC

Affected components

Current status by service (Data Collection)

Update timeline

  1. investigating Jun 01, 2026, 01:21 PM UTC

    We're currently investigating an issue where some customers aren't seeing screenshots coming through to their reports. We're looking into it and will update as soon as possible.

  2. resolved Jun 01, 2026, 02:56 PM UTC

    Our service provider is now operational and the issue has been resolved, they are working on getting the images through to us and you should see your reports update automatically. This might take a little extra time. If you're still seeing any issues get in touch at [email protected] and we'll reply asap.