Cosmos experienced a minor incident on July 16, 2026 affecting App & Website, lasting 2h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 16, 2026, 08:43 AM UTC
Status: Investigating We’re currently experiencing an issue that may prevent users from logging in. This is due to a third-party service disruption beyond our control. Our team is monitoring the situation closely and will share updates as they become available. Affected components App & Website (Partial outage)
- investigating Jul 16, 2026, 10:00 AM UTC
Status: Investigating We continue to see intermittent login issues. We are in close contact with the external service provider, who is actively working to resolve the issue. Affected components App & Website (Partial outage)
- monitoring Jul 16, 2026, 10:13 AM UTC
Status: Monitoring We have been informed by our external service provider that they have identified the cause and implemented a fix. Error rates are decreasing, and we continue to monitor the situation closely. Affected components App & Website (Partial outage)
- resolved Jul 16, 2026, 10:44 AM UTC
Status: Resolved We’re not seeing any errors or issues anymore on our end that may prevent users from logging in. Affected components App & Website (Operational)