Resolved after 2 hours 1 minute, affecting App & Website, on July 16, 2026.
We’re not seeing any errors or issues anymore on our end that may prevent users from logging in.
Affected components
Update timeline
- investigating Jul 16, 2026, 08:43 AM UTC
We’re currently experiencing an issue that may prevent users from logging in. This is due to a third-party service disruption beyond our control. Our team is monitoring the situation closely and will share updates as they become available.
- investigating Jul 16, 2026, 10:00 AM UTC
We continue to see intermittent login issues. We are in close contact with the external service provider, who is actively working to resolve the issue.
- monitoring Jul 16, 2026, 10:13 AM UTC
We have been informed by our external service provider that they have identified the cause and implemented a fix. Error rates are decreasing, and we continue to monitor the situation closely.
- resolved Jul 16, 2026, 10:44 AM UTC
We’re not seeing any errors or issues anymore on our end that may prevent users from logging in.
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