CoSchedule incident

Reauthenticating Facebook and Instagram business accounts

Resolved after 2 days 17 hours, affecting Social Publishing, on September 15, 2023.

resolved Sep 18, 2023, 01:32 PM UTC

This has been resolved by Facebook/Meta. You should be able to reconnect Instagram and Facebook.

Started
Sep 15, 2023, 08:07 PM UTC
Resolved
Sep 18, 2023, 01:32 PM UTC
Duration
2d 17h
Detected by Pingoru
Sep 15, 2023, 08:07 PM UTC

Affected components

Social Publishing

Update timeline

  1. investigating Sep 15, 2023, 08:07 PM UTC

    We are currently investigating an issue we are seeing when trying to reauthenticate Facebook or Instagram business accounts.

  2. resolved Sep 18, 2023, 01:32 PM UTC

    This has been resolved by Facebook/Meta. You should be able to reconnect Instagram and Facebook.

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