Cortex experienced a minor incident on April 11, 2026 affecting Cortex Web Application, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Cortex Web Application
Update timeline
- investigating Apr 10, 2026, 08:12 PM UTC
Status: Investigating We are investigating a potential service interruption with workflows that may impact some customers. Please continue to monitor this page for updates. Affected components Cortex Web Application (Degraded performance)
- identified Apr 10, 2026, 09:52 PM UTC
Status: Identified We have identified the issue with workflows and are working to resolve it. Affected components Cortex Web Application (Degraded performance)
- resolved Apr 11, 2026, 12:45 AM UTC
Status: Resolved The issue with [business components] has been resolved. Impacted services have returned to normal operation. Affected components Cortex Web Application (Operational)