Cortex incident

Elevated 502s

Minor Resolved View vendor source →

Cortex experienced a minor incident on July 14, 2026 affecting Cortex Web Application and Cortex Public API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2026, 11:17 PM UTC
Resolved
Jul 14, 2026, 11:17 PM UTC
Duration
Detected by Pingoru
Jul 14, 2026, 11:17 PM UTC

Affected components

Cortex Web ApplicationCortex Public APICortex Ingestions

Update timeline

  1. monitoring Jul 14, 2026, 10:08 PM UTC

    Status: Monitoring For a brief period from 1:44pm to 1:45pm pacific time, we saw elevated 502s across our system. This has since resolved and we are monitoring the performance of impacted services. We will continue to update this page until it is resolved. Affected components Cortex Web Application (Partial outage) Cortex Ingestions (Partial outage) Cortex Public API (Partial outage)

  2. resolved Jul 14, 2026, 11:17 PM UTC

    Status: Resolved The issue with elevated 502s has been resolved. Impacted services have returned to normal operation. Affected components Cortex Web Application (Operational) Cortex Ingestions (Operational) Cortex Public API (Operational)