Cortex incident
Ownership calculations degraded for some customers
Cortex experienced a minor incident on June 26, 2026 affecting Cortex Web Application and Cortex Public API, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 26, 2026, 02:43 PM UTC
Status: Investigating We are investigating a potential service interruption impacting ownership/member calculations that may impact some customers. Please continue to monitor this page for updates. Affected components Cortex Public API (Partial outage) Cortex Web Application (Partial outage)
- identified Jun 26, 2026, 03:08 PM UTC
Status: Identified Some customers are experiencing issues with ownership calculations. We have identified the issue and are working to refresh ownership across affected customers. Affected components Cortex Web Application (Partial outage) Cortex Public API (Partial outage)
- monitoring Jun 26, 2026, 04:57 PM UTC
Status: Monitoring The issue with ownership calculations has been resolved and a fix has been implemented. We are monitoring the impacted services and will continue to update this page until we're confident that this is completely resolved. Affected components Cortex Web Application (Operational) Cortex Public API (Operational)
- resolved Jun 26, 2026, 07:57 PM UTC
Status: Resolved The issue impacting ownership calculations has been resolved. Impacted services have returned to normal operation. Affected components Cortex Web Application (Operational) Cortex Public API (Operational)