Cortex incident

Ownership calculations degraded for some customers

Major Ongoing View vendor source →

Cortex is currently experiencing a major incident affecting Cortex Web Application and Cortex Public API, which began 23 min ago. The vendor's full update timeline is below.

Started
Jun 26, 2026, 04:57 PM UTC
Resolved
Ongoing
Duration
● 22m
Detected by Pingoru
Jun 26, 2026, 04:57 PM UTC

Affected components

Cortex Web ApplicationCortex Public API

Update timeline

  1. investigating Jun 26, 2026, 02:43 PM UTC

    Status: Investigating We are investigating a potential service interruption impacting ownership/member calculations that may impact some customers. Please continue to monitor this page for updates. Affected components Cortex Public API (Partial outage) Cortex Web Application (Partial outage)

  2. identified Jun 26, 2026, 03:08 PM UTC

    Status: Identified Some customers are experiencing issues with ownership calculations. We have identified the issue and are working to refresh ownership across affected customers. Affected components Cortex Web Application (Partial outage) Cortex Public API (Partial outage)

  3. monitoring Jun 26, 2026, 04:57 PM UTC

    Status: Monitoring The issue with ownership calculations has been resolved and a fix has been implemented. We are monitoring the impacted services and will continue to update this page until we're confident that this is completely resolved. Affected components Cortex Web Application (Operational) Cortex Public API (Operational)