Copper incident

Custom Report data is delayed

Resolved after 3 hours 50 minutes, affecting Custom Reports Builder, on February 9, 2026.

investigating Feb 09, 2026, 08:24 PM UTC

We are continuing to investigate this issue.

Started
Feb 09, 2026, 06:11 PM UTC
Resolved
Feb 09, 2026, 10:01 PM UTC
Duration
3h 50m
Detected by Pingoru
Feb 09, 2026, 06:11 PM UTC

Affected components

Custom Reports Builder

Update timeline

  1. investigating Feb 09, 2026, 06:11 PM UTC

    We are investigating issues with Custom Report data refreshing. Custom Reports data is currently delayed, Custom Report data is accurate to Friday, February 6, and remains accessible at this time.

  2. investigating Feb 09, 2026, 08:24 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 09, 2026, 10:01 PM UTC

    This incident has been resolved.

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