Copper incident

Custom Report data is delayed

Minor Resolved View vendor source →

Copper experienced a minor incident on February 9, 2026 affecting Custom Reports Builder, lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2026, 06:11 PM UTC
Resolved
Feb 09, 2026, 10:01 PM UTC
Duration
3h 50m
Detected by Pingoru
Feb 09, 2026, 06:11 PM UTC

Affected components

Custom Reports Builder

Update timeline

  1. investigating Feb 09, 2026, 06:11 PM UTC

    We are investigating issues with Custom Report data refreshing. Custom Reports data is currently delayed, Custom Report data is accurate to Friday, February 6, and remains accessible at this time.

  2. investigating Feb 09, 2026, 08:24 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 09, 2026, 10:01 PM UTC

    This incident has been resolved.