Copernica incident

Issue image servers

Resolved after 22 minutes, affecting Publisher and Marketing Suite and Picserver, on November 28, 2024.

investigating Nov 28, 2024, 09:10 AM UTC

We are currently experiencing difficulties on our image servers. At this moment, it is not possible to upload images. Our Operations department is currently investigating the underlying issue. Our apologies for any inconvenience this may cause. If you have any further questions, please contact us.

Started
Nov 28, 2024, 09:10 AM UTC
Resolved
Nov 28, 2024, 09:33 AM UTC
Duration
22m
Detected by Pingoru
Nov 28, 2024, 09:10 AM UTC

Affected components

Publisher and Marketing SuitePicserver

Update timeline

  1. investigating Nov 28, 2024, 09:10 AM UTC

    We are currently experiencing difficulties on our image servers. At this moment, it is not possible to upload images. Our Operations department is currently investigating the underlying issue. Our apologies for any inconvenience this may cause. If you have any further questions, please contact us.

  2. resolved Nov 28, 2024, 09:33 AM UTC

    This incident has been resolved.

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