Cookiefirst incident

CDN issues

Resolved after 55 minutes, affecting section-100675 (Banner files CDN), on April 13, 2023.

resolved Apr 13, 2023, 09:19 AM UTC

We have run several tests from locations across Europe and it seems the issues are not there. If you do find issues please send an email to support[at]cookiefirst.com with the location from visiting.. We're waiting for reports from our CDN provider to be able to add additional information.

Started
Apr 13, 2023, 08:24 AM UTC
Resolved
Apr 13, 2023, 09:19 AM UTC
Duration
55m
Detected by Pingoru
Apr 13, 2023, 08:24 AM UTC

Affected components

section-100675 (Banner files CDN)

Update timeline

  1. investigating Apr 13, 2023, 08:24 AM UTC

    Users reported degraded performance on loading the banner files. We're investigating with our cdn provider.

  2. resolved Apr 13, 2023, 09:19 AM UTC

    We have run several tests from locations across Europe and it seems the issues are not there. If you do find issues please send an email to support[at]cookiefirst.com with the location from visiting.. We're waiting for reports from our CDN provider to be able to add additional information.

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