Resolved after 1 hour 15 minutes, affecting section-100704 (Client portal), on November 14, 2023.
We have ran several checks on saving and regenerating the files after changes and everything seems to be working correctly. We consider the issue solved. Very sorry for the inconvenience this might have caused. If you are still experiencing issues please email our support team.
Affected components
Update timeline
- investigating Nov 14, 2023, 05:12 PM UTC
Saving new configurations for the banner settings results in a server error. For updating the status of the process of configuration in our interface we rely on Pusher. This platform currently has issues in the EU clusters. This results in configurations not updating when you try to save them. We're monitoring and trying to restore the functionality. https://status.pusher.com/
- resolved Nov 14, 2023, 06:27 PM UTC
We have ran several checks on saving and regenerating the files after changes and everything seems to be working correctly. We consider the issue solved. Very sorry for the inconvenience this might have caused. If you are still experiencing issues please email our support team.
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