South California fires may impact ability to reach customers

Update timeline

1. monitoring Jan 09, 2025, 03:59 PM UTC

   Due to the devastating fires currently impacting South California, the state has declared a state of emergency. Infrastructure damage, active states of emergency, and carrier prioritization may make it difficult to reach your customers in this area. If you would like to filter the impacted area codes, please refer to the link below. Please note if a campaign has multiple individual Advanced Lead Filters (ALF), the system will combine them using OR logic, allowing leads to go through if they qualify for one ALF. To maintain your existing filter logic, add this to your existing filter instead of creating a new one. Creating lead filters: https://help.convoso.com/hc/en-us/articles/360008786013-Create-an-Area-Code-Filter California area codes: https://www.cpuc.ca.gov/AreaCodes/ If you need assistance with this, please reach out to us and we'd be happy to assist. As a Los Angeles based software provider, Convoso is proud to offer its voice broadcast capabilities to community organizations affected by the area wildfires. If you are a community organization affected by the Los Angeles wildfires, and want to learn more about how to access this service, please contact us at [email protected].

2. resolved Feb 12, 2025, 08:38 PM UTC

   At this time, major fire impacts to the LA Area have been reduced, so we will be closing out this alert. Please check for any ongoing states of emergencies in areas you dial, as they may continue to impact contact levels.