Convoso incident

Customers may have trouble reaching our Support Team via Phone

Notice Resolved View vendor source →

Convoso experienced a notice incident on May 1, 2025, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
May 01, 2025, 06:39 PM UTC
Resolved
May 01, 2025, 07:40 PM UTC
Duration
1h
Detected by Pingoru
May 01, 2025, 06:39 PM UTC

Update timeline

  1. identified May 01, 2025, 06:39 PM UTC

    We are aware of an issue reaching the Convoso Support team via phone at this time. We are still here to help! Please reach out to us via Email or Chat and we will assist you as soon as possible. We apologize, and thank you for being a Convoso Customer!

  2. resolved May 01, 2025, 07:40 PM UTC

    Our support phone line is back operational. We apologize for the brief interruption in phone support and thank you for your patience as we worked to resolve this.